Heroic Waste Management → Made Easy
Your dedicated Hauler Advocate audits charges, disputes incorrect billing, contests contamination fees, and renegotiates service levels with your hauler.
Green Glove Heroes acts as your advocate with your waste hauler. We audit charges, dispute incorrect and undelivered billing, contest contamination fees, and renegotiate service levels for multifamily properties across Northern California. We don't collect your recurring trash, recycling, or organics, so we have no stake in your service level. With your dedicated Green Glove Heroes Hauler Advocate, you'll never waste time stuck on hold with the hauling company again.
Your hauler's revenue grows when your service level does, and every conversation you have about your account is with someone whose job is to keep that revenue growing.
We dispute the missed pickups you were charged for and the return trips you didn't need. We also go after contamination and overage fees on containers our photos show were clean, containers that were removed and kept billing, surcharges that don't match the contract, and rate increases that fall outside the escalator.
A dispute without a photo is an argument. A dispute with a dated photo of the container before the truck arrived has evidence to back it up. Our proof-of-service photos give you the evidence to dispute charges for missed services or unnecessary return trips. Proof of service
Once the bill is clean, we check whether the service level is correct. Rohnert Park cut its hauler bill by 39% through right-sizing, and we brought the valet provider, the City, the zero-waste consultant, and the hauler together on one plan to do it.
Disputes are half of it. The rest is the day-to-day account work: container swaps, schedule changes, extra pickups, temporary containers when a compactor is down, and a temporary trash area while the lot is repaved or an enclosure is rebuilt. Your Hauler Advocate makes the calls and follows through on each one.
Case Studies
120+
Properties optimized
100%
Client satisfaction
3x
Average ROI
Results vary by property.
Yes. Your dedicated Hauler Advocate handles billing disputes, service changes, and schedule adjustments with the hauler and tracks each through to completion.
That would only be true if we collected your trash. Your hauler collects your recurring streams, and we work for you.
Send it to us, and we'll check it against our daily photo record and the contract, then take it to the hauler with the evidence.
Often. When the evidence backs it up, billed-but-undelivered service and incorrect charges usually get credited. Fremont recovered $21K+.
No. Every result on our site came from working with the property's existing hauler.
Your Hauler Advocate also handles container swaps, schedule changes, extra pickups, temporary containers when a compactor is down, and temporary trash areas during construction or repaving.
It depends on your tier. Hauler advocacy is included in the premium service tier, and we don't charge a contingency fee.
Heroic Waste Management → Made Easy