Case study · 862-unit multifamily community | Fremont, California
Lowering hauler costs while solving chronic bulk waste
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Turning around a 65-property affordable housing portfolio
How Green Glove Heroes built a portfolio-wide waste program across 65+ North Bay affordable housing properties, with monthly SB 1383 audits and a reported 4x ROI.
65+
Properties managed
Multiple
Haulers coordinated
4x
Portfolio ROI
Monthly
Compliance audits
One program across 65+ properties
A regional affordable housing organization in California's North Bay uses Green Glove Heroes to manage waste programs at more than 65 properties serving families, seniors, farmworkers, and formerly unhoused residents. We run one portfolio-wide program and carry it out locally at each property, and we hold monthly SB 1383 audits alongside City and County representatives while coordinating directly with multiple haulers. The organization reports a 4x portfolio ROI.
01
The Opportunity
A regional affordable housing organization needed a regional operating partner who could manage waste programs across more than 65 affordable-housing properties serving families, seniors, farmworkers, and formerly unhoused residents. The portfolio called for local expertise and consistent work in the field, along with direct coordination with property teams, haulers, cities, and counties.
02
The challenge and the fix
The Challenge
- Illegal dumping and site-specific waste problems showed up at properties across the portfolio.
- Property teams were stretched thin and didn't have the capacity to manage complex waste systems consistently.
- Corporate staff were trying to oversee local conditions remotely while working from incomplete information.
- Because coordination with haulers and public agencies was limited, the portfolio lost efficiency and money it could have kept, and it was left exposed on compliance.
The Solution
- We put a portfolio-wide management program in place and tailored it to each property's own service needs.
- We built working relationships with property and regional managers and with corporate leadership.
- We advised the Director of Operations on trash-room and enclosure design for new developments.
- We organized hauler and Zero Waste training, and we conducted monthly SB 1383 audits with City and County representatives.
03
Portfolio impact
| Program element | Scale | Result |
|---|---|---|
| Green Glove Heroes management | 65+ properties | Integrated program |
| Compliance oversight | City and county | Monthly audits |
| Portfolio performance | Regional program | 4x reported ROI |
04
What the program covers
- We run one portfolio-wide program and tailor the service to each property.
- We keep working relationships with property and regional managers and with corporate leadership.
- We advise the Director of Operations on trash room and enclosure design for new developments.
- Property teams get hauler and Zero Waste training from us.
- Monthly SB 1383 audits happen with City and County representatives.
- We coordinate with multiple haulers across the portfolio.
05
Why it worked
Property teams were stretched thin, and corporate staff were trying to oversee local conditions from a distance with incomplete information. The program put consistent field standards and local execution in place at every property, and one partner coordinated with the property teams, haulers, cities, and counties.
06
Is your property a fit?
This result came from a regional affordable housing portfolio. These are the signs we'd look for in your organization:
- You run properties across several cities or counties.
- Corporate oversees local waste conditions from a distance.
- Your property teams don't have the time to manage waste systems.
- Dumping or compliance problems vary from one site to the next.
- You work with more than one hauler.
We look at all of this during a complimentary on-site visit and give you a price once we've seen the property. Hauler approval and implementation usually take 30 to 60 days, and dialing the system in takes about 30 more.
Portfolio results
Portfolio-wide standards carried out locally, with operating control you can measure.
4x
Reported portfolio ROI
65+
Properties under active management
- We set consistent field standards and kept the solutions specific to each property.
- We lightened the operational burden on the property and regional management teams.
- We minimized employee injury and workers' compensation exposure tied to handling waste.
- Property conditions and regulatory readiness improved across the portfolio, and so did resident satisfaction.
Heroic Waste Management → Made Easy
Want results like these?
Tell us about your property, and we'll set up a complimentary on-site consultation.
Case study questions
The organization reports a 4x portfolio ROI on the Green Glove Heroes program across its 65+ properties.
We conduct monthly SB 1383 audits with City and County representatives and organize hauler and Zero Waste training for property teams. Each property also gets daily on-site management.
Yes. One partner runs this program across 65+ properties, with consistent field standards and solutions built for each property.
Yes. It runs across 65+ properties with multiple haulers, and we hold monthly SB 1383 audits with City and County representatives.
In this portfolio, Green Glove Heroes advised the Director of Operations on trash room and enclosure design for new developments.
They serve families, seniors, farmworkers, and formerly unhoused residents.