Case study · 373-unit multifamily community | Milpitas, California
Eliminating compactors and cutting hauler costs by 58%
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Lower hauler billCase Study
Lowering hauler costs while solving chronic bulk waste
How Green Glove Heroes cut an 862-unit Fremont community's hauler bill by 27%, recovered $21K+ in billing credits and solved chronic bulk waste. $59K+ net annual savings after fees.
27%
Hauler bill reduction
$21K+
Billing credits recovered
$27,456
Annual bulk removal value
$59K+
Annual net savings*
Lower bills and a plan for bulk in Fremont
An 862-unit multifamily community in Fremont, California, was paying Republic Services more than $42,000 a month while it fought persistent illegal dumping and bulk waste from its own residents. Green Glove Heroes right-sized the service and audited the invoices repeatedly, and we built two truckloads of bulk removal a week into daily management. The hauler bill dropped 27%, from $42.8K to $31.3K a month, and we recovered more than $21,000 in billing credits. After Green Glove Heroes fees, the property nets $59K+ a year.
01
The Opportunity
An 862-unit multifamily community needed to bring down an exceptionally large monthly waste bill while it dealt with persistent illegal dumping and the bulk waste its residents left behind. Green Glove Heroes optimized the service levels, audited the invoices on a recurring basis, managed the site every day, and scheduled bulk removal, which brought the financial and operational sides of the problem under control together.
02
The challenge and the fix
The Challenge
- Monthly Republic Services invoices came in above $42,000.
- Residents routinely left mattresses, couches, tables, and other large items all over the property.
- Bulk volume regularly went past what the property's staff could ordinarily handle.
- Because the billing and service activity were complex, the property ran a continuing risk of overcharges and missed credits.
The Solution
- We reduced collection service levels to match the property's actual capacity and site conditions.
- We audited the hauler bill multiple times and went after billing corrections.
- We included the removal of two truckloads of bulk material each week in the management program.
- We sent weekly photos of the bulk waste and got approval before any additional removals.
03
Financial impact
| Monthly cost | Before | After |
|---|---|---|
| Republic Services invoices | $42.8K | $31.3K |
| Green Glove Heroes management program | Not in place | Included |
| Total monthly cost | Baseline | Lower total cost |
The Republic Services invoice dropped from $42.8K to $31.3K a month, which is more than $11K a month the property no longer pays its hauler. The Green Glove Heroes management fee comes out of that difference, and the property keeps $4.9K+ a month, or $59K+ a year.* The property also gets the $21K+ in recovered credits and $27,456 a year of included bulk removal.
04
Why it worked
Two things were wrong at once here. The property was paying for more service than it needed, and bulk kept piling up with no plan to move it. We cut service back to fit the property's capacity and site conditions. Our team kept going back through the invoices, and those audits found more than $21,000 in overcharges and credits the hauler never applied. Bulk now goes out on a set schedule of two truckloads every week. We send photos each week and ask for approval before anything extra goes on the truck, and that schedule handles whatever residents leave plus what gets dumped.
05
Is your property a fit?
This result came from a large property with a large bill and a bulk problem. These are the signs we'd look for at yours:
- Your monthly hauler bill is large and nobody has audited it line by line.
- Furniture like mattresses and couches keeps showing up around the property.
- Bulk regularly piles up faster than your maintenance team can deal with it.
- Your billing is complicated enough that some charges never get checked.
We look at all of this during a complimentary on-site visit and give you a price once we've seen the property. Hauler approval and implementation usually take 30 to 60 days, and dialing the system in takes about 30 more.
Operational results
Lower hauling costs and weekly bulk removal, with documented accountability.
$4.9K+
Net monthly savings*
$59K+
Net annual savings* after GGH services
- We recovered more than $21,000 in hauler billing credits through our invoice audits.
- The direct hauler bill went down by approximately 27%.
- We removed two truckloads of bulk every week, an included value of $27,456 a year.
- The property still came out with positive net savings after adding daily management and bulk-removal services.
*Net savings equal the drop in hauler invoices minus the Green Glove Heroes management fee. The recovered billing credits and the included bulk-removal value come on top, and we didn't count them in this figure.
Heroic Waste Management → Made Easy
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Case study questions
The Republic Services bill dropped 27%, from $42.8K to $31.3K a month. After Green Glove Heroes fees, the property nets $4.9K+ a month, or $59K+ a year, before counting the $21K+ in recovered credits and the $27,456 a year of included bulk removal.
We built two truckloads of bulk removal a week into the daily management program, and we sent weekly photos and got approval before any additional removals.
We audited the hauler bills more than once, and each audit turned up overcharges or service Republic Services billed for and never delivered. We took every one back to Republic as a billing correction, and the credits added up to $21,000.
Yes. The program includes two truckloads a week, an included value of $27,456 a year, and one truckload holds up to 3 cubic yards.
Yes. Republic Services collected before and after, and the savings came from the service levels and the billing.
Yes. The net figures above already have the Green Glove Heroes management fee taken out.