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Case Study
Turning Around a 65-Property Affordable Housing Portfolio
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65+
Properties Managed
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Multiple
Haulers Coordinated
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4x
Portfolio ROI
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Monthly
Compliance Audits
The Opportunity
A regional affordable housing organization needed a regional operating partner capable of managing waste programs across more than 65 affordable-housing properties serving families, seniors, farmworkers and formerly unhoused residents. The portfolio required local expertise, consistent field execution and direct coordination with property teams, haulers, cities and counties.
The Challenge
- Illegal dumping and site-specific waste problems affected properties across the portfolio.
- Property teams were stretched thin and lacked the capacity to manage complex waste systems consistently.
- Corporate staff were attempting to oversee local conditions remotely with incomplete information.
- Limited coordination with haulers and public agencies created inefficiency, avoidable cost and compliance exposure.
The Solution
- Implemented a portfolio-wide management program tailored to each property’s unique service needs.
- Built working relationships with property managers, regional managers and corporate leadership.
- Advised the Director of Operations on trash-room and enclosure design for new developments.
- Organized hauler and Zero Waste training and conducted monthly SB 1383 audits with City and County representatives.
| Program Element | Scale | Result |
|---|---|---|
| Green Glove Heroes management | 65+ properties | Integrated program |
| Compliance oversight | City and County | Monthly audits |
| Portfolio performance | Regional program | 4x reported ROI |
Portfolio Results
- Established consistent field standards while preserving property-specific solutions.
- Reduced the operational burden placed on property and regional management teams.
- Minimized employee injury and workers’ compensation exposure tied to waste handling.
- Improved property conditions, regulatory readiness and resident satisfaction across the portfolio.
4x
Reported Portfolio ROI
65+
Properties Under Active Management
Local execution. Portfolio-wide standards. Measurable operating control.
Green Glove Heroes manages multifamily waste programs at the property, regional and portfolio level.
